2bytes Terms of Service

※ Effective Date : July 31, 2023

Chapter 1: General Provisions

Article 1. Purpose
The purpose of these Terms and Conditions is to stipulate the rights, obligations, liabilities, and other necessary matters of 2bytes Corporation (the “Company”) and its Members in connection with the use of the mobile games and other services provided by the Company.

Article 2. Definition of Terms
① The definitions of the terms used in this agreement are as follows:
1. "The Company" refers to 2bytes Corporation, a service provider that provides services through wireless communication networks, including mobile and PC devices.
2. "Member" refers to a person who enters into a service contract in accordance with this agreement and uses the services provided by the Company. Unless there are special reasons, the Company considers the owner of mobile and PC devices that use the service as a Member.
3. "Temporary member" refers to a person who uses the "guest login function" to provide only some information and use only some of the services provided by the Company.
4. "Game service" refers to one of the services provided by the Company to Members, which includes games that Members run on mobile and PC devices, information provision, customer support, and other associated services.
5. "Device" refers to a device that can download or install content and can be used, including mobile phones, smartphones, personal digital assistants (PDAs), tablets, PCs, TVs, and other similar devices.
6. "Paid transaction" refers to the act of purchasing or using content within the service by making a payment through a payment agency recognized by the Company.
7. "Content" refers to all paid or free digital materials produced in relation to the Company's games and network services, applications, game money, game items, and any other related services.
8. "Open market" refers to an e-commerce environment built to allow the installation and payment of game content on a device.
9. "Account information" refers to all the information collected by the Company from the Member starting from the time of the service agreement, including device information, access records, affiliate service information, as well as game usage information such as character information, items, levels, and usage fee payment information.
10. "Application" refers to a program that is downloaded or installed through a device to use the services provided by the Company.
② The definitions of terms used in these terms and conditions shall be governed by the applicable laws and policies of each service, except as defined in paragraph 1 of this article. For matters not defined herein, the general business practices shall apply.

Article 3. Provision of Company information, etc.
The Company shall display the following items on its website (https://2bytescorp.com) or within the game service operated by the Company, so that Members can easily be aware of them:
1. Company name and representative name;
2. Business office location address (including the address where customer complaints can be addressed);
3. Phone number, email address;
4. Business registration number and mail-order business report number; and
5. Terms and Conditions of the services and Privacy Policy.

Article 4. Effect and Amendment of Terms and Conditions
① The Company shall post the contents of these Terms and Conditions within the Game Services or connected screens and the website so that the Members can understand them. In such case, the important content of these Terms and Conditions, such as suspension of services, retraction of subscription, refund, agreement cancellation or termination, indemnification of the Company, etc., shall be emphasized and indicated clearly, shown through a separate screen, etc. so that Members can easily see them.
② The Company may amend these Terms and Conditions if it deems necessary. In cases where the Company amends these Terms and Conditions, the Company shall determine the details and date of application of the amended Terms and Conditions and shall announce them by posting them on the Game Services or connected screens 7 days prior to the date of application; provided, however, that if these Terms and Conditions are amended to the disadvantage of Members, the announcement shall be made by the same method as provided above 30 days prior to the date of application and shall be notified to the Members. In such case, it shall clearly compare the details before and after the amendment and indicate them so that Members can easily understand them.
③ Members have the right not to agree to the amended Terms and Conditions. If a Member has an objection to the amendment of these Terms and Conditions, such Member may terminate the service service agreement executed through the previous Terms and Conditions (Membership cancellation) and suspend the use of the services; provided, however, that if the Member uses the services without an explicit expression of intent of refusal even after the Company has publicly announced or notified the Member that they shall be deemed to have agreed to the amended Terms and Conditions if they do not express their intent of refusal, they shall be considered to have agreed to the amended Terms and Conditions.
④ The Company shall take measures so that Members may inquire and respond about the contents of these Terms and Conditions to the Company.
⑤ The Company may amend these terms and conditions within the scope that does not violate the relevant laws and regulations, such as the 「Act on the Consumer Protection in Electronic Commerce」, 「Act on the Regulation of Terms and Conditions」, 「Game Industry Promotion Act」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection」, and 「Contents Industry Promotion Act」 as well as revisions or additions to these laws, changes in policies of open markets, or system changes, as necessary.

Article 5. Entry Into and Application of the Service Agreement
① A user intending to become a Member shall apply for use in accordance with the forms and procedures presented by the Company after agreeing with the contents of these Terms and Conditions, and by the Company approving the details of such application, the service agreement between the Company and such user shall be executed; provided, however, that if the applicant is of such age that the consent of a legal guardian is required under the Personal Information Protection Act, or is a minor, valid use may continue only after the consent procedure of the legal guardian pursuant to the relevant laws. The user must record their actual information when applying for use. A Member that does not comply with the above may not assert any rights and may be subject to penalties under applicable law.
② In principle, the Company shall accept the Member’s application; provided, however, that the Company may refuse to accept any of the following applications for use.
1. The Member information is falsely stated or the service provision conditions are not met;
2. If the services are intended to be used through irregular or roundabout methods in a country where the Company does not provide services;
3. The services are used for the purpose of engaging in activities prohibited by the relevant laws and regulations;
4. If the services are intended to be used for the purpose of harming social peace and order or public morals, or harming the Company’s interests;
5. If the services are intended to be used for the purpose of illegal use or profit-making; or
6. If the provision of services is deemed inappropriate due to reasons such as the above.
③ The Company may defer approval until the reason for one of the following items is resolved:
1. If there is no room in the facilities of the Company, support for a specific Device is difficult, or there are technical problems;
2. If there is an impediment in the services or in service usage fees or payment methods; or
3. If it is deemed difficult to accept the application for use due to reasons such as the above.
④ Upon completion of the consent procedure for the Terms and Conditions or the input of information necessary for the use of the services, the Company shall allow the services to be used immediately if there are no circumstances to withhold or refuse consent; provided, however, that if the matters in Paragraph 2 are identified later, use may be restricted or the agreement terminated in accordance with the provisions of these Terms and Conditions.
⑤ Members shall be responsible for making internet connection/mobile payments that are incurred for the use of the Game Services provided by the Company. In cases where it is necessary to confirm the internet connection/mobile payment that may be incurred due to the Game Services provided by the Company, Members shall inquire from the mobile communication service provider or the internet service provider used by the Members before using the services provided by the Company.
⑥ The Company may provide some services for a fee.
⑦ In cases where the Company fails to commence services due to work or technical obstacles, inspections, etc., the Company shall publicly announce such fact on its website or notify the Members thereof.
⑧ The Company may provide temporary Membership functions for the Game Services for the convenience of Members. During the use of the Temporary Member function, issues may arise in which the Account Information may be deleted or the records may not be confirmed if any of the following applies, and it may not be possible to link or transfer the Account Information on the Game Services that were used through the Temporary Member function thereafter. In such cases, the Company does not guarantee restoration of Account Information, and is not liable for compensation or damages; provided, however, that the foregoing shall not apply in cases of willful misconduct or gross negligence of the Company.
1. If the Device is changed;
2. If the Device is reformatted or reset; or
3. If all or part of the Contents such as Applications are deleted on the Device.

Article 6. Provision and Modification of User Information
① Members must use their own devices to apply for the service. If you use someone else's device to apply for the service, there may be disadvantages such as restrictions on using the service or deletion of service usage records.
② Members may change personal information they have provided. However, certain account information that is crucial for the provision of services and management may not be subject to change.
③ If a Member's information changes, it is important to update it promptly via the service's settings or management page, the Company's website, or customer center. Please note that the Company will not be responsible for any losses resulting from failure to notify the Company of changes.

Article 7. Supplementary Rules Beyond the Terms and Conditions
Any matters not stipulated in these Terms and Conditions, as well as the interpretation of these Terms and Conditions, shall be governed by relevant laws and customs, such as the 「Act on the Consumer Protection in Electronic Commerce」, 「Act on the Regulation of Terms and Conditions」, 「Game Industry Promotion Act」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection」, and 「Contents Industry Promotion Act」.

Article 8. Operating Policy
① In order to protect the rights and interests of its Members and to maintain the order in the game world, the Company may determine the matters delegated thereto by setting a specific scope to the Terms and Conditions as separate policies (the “Operating Policies”). By agreeing to these Terms and Conditions, Members are subject to the individual Operating Policies for each Game Service and other additional services.
② The Company shall notify the Members of the contents of the Operating Policies by posting them on the website or on a screen within the Game Services or providing a linked page so that the Members may know the details of the Operating Policies.
③ If there is an amendment of the Operating Policies which results in a material change to the rights or obligations of Members or has the same effect as amending the content of the Terms and Conditions, the procedures in Article 4, Paragraph 2 shall be followed; provided, however, that in cases where the amendment of the Operating Policies falls under any one of the following subparagraphs or has the same effect as amending the content of the Terms and Conditions, the Company shall apply the amended Operating Policies after giving prior notice through the method in Paragraph 2 of this Article.
1. If matters delegated by setting a specific scope to the Terms and Conditions are amended;
2. If matters not related to the rights and obligations of Members are amended; or
3. If the contents of the Operating Policies are amended within the scope of being not fundamentally different from the contents set forth in the Terms and Conditions and able to be expected by the Members.

Chapter 2: Personal Information Management

Article 9. Protection and Use of Personal Information
① The Company shall endeavor to protect the personal information of Members including subscription information in accordance with the relevant laws and regulations. With respect to the protection of personal information of Members, the relevant laws and the Privacy Policy separately notified by the Company shall apply; provided, however, that the Company’s Privacy Policy shall not apply to linked services other than the services provided by the Company.
② Depending on the nature of the service, information unrelated to the personal information of the Member to identify such Member such as nickname, character photograph, status information, etc., may be disclosed.
③ The Company shall not provide the personal information of a Member to other Members without the consent of such Member, except in cases where requested by related government agencies, etc., in accordance with the relevant laws and regulations.
④ Depending on the nature of the service, other social network accounts may be needed for the use of the service. Any action taken or information shared on another social networking site will be processed in accordance with the terms and conditions and Privacy Policy of such site.
⑤ The Company shall not be liable for any damages arising from a Member’s personal information or Account Information being leaked for reasons attributable to the Member.

Chapter 3: Obligations of the Contract of Use

Article 10. Obligations of the Company
① The Company shall comply with the relevant laws and these Terms and Conditions, and shall exercise the rights and perform the obligations set forth in these Terms and Conditions in good faith.
② The Company shall establish a security system to protect personal information (including credit information) so that Members can use the services safely, and shall publicly announce and comply with the Privacy Policy.
③ In order to provide continuous and stable services, the Company, in cases where facilities are disabled or data are destroyed or damaged in the process of improving the services, shall make best efforts to repair or restore the facilities and/or data without delay unless there are unavoidable reasons such as natural disasters, emergencies, defects and malfunctions unable to be resolved by current technologies, etc.
④ The Company shall immediately handle any opinions or complaints raised by Members if they are deemed reasonable; provided, however, that if immediate handling is difficult, Members may be notified of the reasons and handling schedule by telephone or email collected with prior consent.

Article 11. Obligations of Members
① In using the services provided by the Company, Members shall not engage in any of the following acts or in any acts with the purpose or intent corresponding to any of the following acts:
1. Using non-real name information or the information of another person when providing personal information to the Company to win events, etc., or entering false information;
2. Stealing another Member’s credit card, wired/wireless telephone, bank account, etc., to purchase Contents or stealing or improperly using another Member’s personal information, including another Member’s ID or password or another Member’s mobile phone number;
3. Trading or selling game items, game money, etc. accumulated to a game ID with other Members through services not provided by the Company;
4. Reproducing, distributing, promoting, or commercially using the services of the Company or information obtained by using the services without the prior consent of the Company;
5. Generating financial benefits for oneself or another Member using the Company’s services;
6. Damaging the reputation of or causing damages to other Members;
7. Paying service fees by stealing one’s means of payment without the consent or approval of the nominal person;
8. Infringing the Company’s intellectual property rights, third-party intellectual property rights, portrait rights, or other rights;
9. Collecting, storing, disseminating or displaying the personal information of other Members without the approval of the Company;
10. Registering or disseminating computer virus infection material that exploits bugs in the program or which causes the malfunction of facilities related to the services or causes the destruction or disruption of information, etc.;
11. Transmitting information that intentionally interferes with the Company’s operation of services or can interfere with the stable operation of the services, or advertising information that goes against the receiver’s explicit refusal to receive such information;
12. Disguising as another Member or falsely stating the relationship with another Member;
13. Exchanging or posting obscene or vulgar information, linking to obscene sites, or posting unauthorized advertisements or promotional materials linking to pornography, exchange or posting of rapid information, connecting or unauthorized advertising or publicity material;
14. Inducing or participating in speculative acts, such as gambling with property;
15. Transmitting, delivering, or distributing words, sounds, texts, images, or footage that could cause discomfort, disgust, or fear in the other party;
16. Acquiring profits by damaging or deceiving other Members in connection with the use of the Company’s services
17. Changing the information posted on the services;
18. Transmitting, posting, disseminating, or using information (computer programs) whose transmission or posting is prohibited under the relevant laws or data containing software viruses or other computer codes, files or programs designed to disrupt or destroy the normal operation of computer software, hardware, or telecommunications equipment;
19. Changing the Application or adding or inserting other programs in the Application without being granted specific authority from the Company to do so, hacking or reverse engineering the servers, releasing or changing the source code or application data, establishing a separate server, or altering or plagiarizing a part of the website at one’s own discretion to impersonate the Company;
20. Posting text or sending emails by pretending to be or impersonating an employee or operator of the Company or by using the name of another Member; or
21. Any other violation of public order and morals, illegal or unjust acts, or violation of the relevant laws and regulations.
② Members shall confirm and comply with the relevant laws and regulations, the provisions of these Terms and Conditions, the precautions notified with respect to the user guide and Game Services, the matters notified by the Company, etc., and shall not engage in any other acts that interfere with the business of the Company.
③ Members shall not engage in business activities such as sale of products using the services; provide or be provided with items, IDs, etc. acquired through the services through transactions; conduct acts such as hacking, profiting through advertisements, illegally distributing commercial software, etc.; nor prepare for or advertise such acts. With respect to the results and losses of the business activities that have occurred due to the violation of the above, the Member shall bear the responsibility for legal measures, etc. such as imprisonment by the relevant authorities, etc., and the Company shall not bear the responsibility therefor. If the Company is damaged due to such Member’s act, the Member shall bear damages liability to the Company.
④ Members shall be responsible for the management of their own Member’s account and Device, and Members shall also be liable for any damages arising from insufficient management thereof or the allowing of use by a third party.
⑤ Members shall establish and manage a payment password to prevent illegal payments from being made on each Open Market. The Company shall not be liable for any damages caused by the Member’s negligence.
⑥ The Company may establish specific rules, standards, etc., with respect to each of the following acts, and Members shall comply therewith:
1. Member account name, character name, and other names used in the games;
2. Chat contents and methods;
3. Methods of using forums and services; and
4. Other necessary matters such as Partnership Service policy.

Chapter 4: Use of Services and Restrictions on Use

Article 12. Provision of Services
① The Company shall allow Members whose service agreements have been executed pursuant to Article 5 to use the services immediately; provided, however, that for some services, the services may commence from the designated date as required by the Company.
② In providing services to the Members, the Company shall also provide additional services, including the services set forth in these Terms and Conditions.
③ In addition to these Terms and Conditions, separate agreements for each service may be requested. Games requiring separate terms and conditions may be used by Members by their application for use upon the Member’s agreement with the terms and conditions of the relevant game and the approval of the Company.
④ In order to ensure the smooth and stable operation of the services and improve the service quality, the Company may collect and utilize the information of the Devices (settings, specifications, operating system, version, etc.) of the Members, excluding the personal information of the Members.
⑤ The Company shall provide the services for a fixed period of time in accordance with the business policies of the Company; provided, however, that if necessary for operation, such as for regular system inspection, expansion or replacement of servers, addition of new game content, bug patches, replacement with new services, etc., the services may be temporarily suspended for a certain time or period, and in such case, the Company shall give notice of such contents and time thereof in advance through the appropriate means on the website or within the individual services; provided, however, that if there is an unavoidable reason that prevents the Company from giving notice in advance, the Company may give notice after the fact.
⑥ With respect to the provision of the services to the users, the Company may restrict the use of some services in accordance with the relevant laws, the ages of the users, the procedures for the use of the services, etc. In such cases, the Company shall give advance notice of such details.

Article 13. Use of Services
① Members may use the services provided by the Company free of charge or for a fee using the network through the mobile carrier’s wireless internet, Open Market stores, application stores, online sites (portal, mobile game sites, the website, etc.), and other channels through the network.
② In cases where a Member purchases mobile games or Applications through mobile internet and Open Market stores or application stores or uses network services by a mobile carrier, the required data communication fee determined by the mobile carrier may be imposed.
③ In the case of downloaded and installed Applications or services used through the network, background tasks may be carried out. In such cases, additional charges to fit the characteristics of the Device or mobile carrier may occur, and the Company shall not be liable in this regard.
④ Downloaded and installed Applications and services used through network services are provided in accordance with the characteristics of the Device or mobile carrier, and it may not be possible to use all or a part of the functions of the Game Services in the event of a change of Device, change of number, or overseas roaming, and the Company shall not be liable in such cases.
⑤ The Company shall provide the information on the minimum technical specifications necessary for the use of the services on its website, etc. For the use of each service, the Member shall confirm whether the specifications of the Device to be used for the service, the quality of the wired or wireless communication network, etc. are appropriate for the use of the relevant service. The information on the technical specifications necessary for the use of the services may change due to changes in circumstances such as service updates and technological advancements, and the Company shall not be responsible for any changes to the information on technical specifications.

Article 14. Account and Platform Services
① The Company may issue a combination of arbitrary numbers and letters as an ID to the Member for using the service, considering the characteristics of the device used for the service and the convenience of the Member's usage.
② The Company may provide a separate social platform service ("Platform Service" hereinafter) to allow Members to use a wider range of services. The application for using the Platform Service is separate from the service application under these terms and conditions, and the related procedures are governed by the terms and conditions of use of the Platform Service.
③ If the Platform Service is embedded in the application provided by the Company, Members may request to join the Platform Service. The Platform Service supports Members to use the service on various devices with the same account.

Article 15. Changes to and Suspension of Services
① The Company may change the services according to operational or technical needs. In any of the following cases, the services may be temporarily suspended for a certain time or period, and such details shall be notified within the service before any changes are made; provided, however, that if the Company inevitably needs to change or suspend the services due to bugs or errors, server equipment defects, etc., or if the changes do not constitute significant changes in the servers, the notification can be given after the fact.
② Notwithstanding Paragraph 1, in cases falling under any one of the following subparagraphs, it is possible for the Game Services not to be provided for a certain period of time, and the Company has no obligation to provide the Game Services during such time:
1. If it is necessary for a repair inspection, replacement, or regular inspection of the information and communications facilities such as computers or revisions to the game contents or Game Services;
2. If it is necessary to respond to electronic intrusions such as hacking, communications accidents, abnormal use of games by Members, and unexpected instability of the Game Services;
3. If the provision of Game Services is prohibited or restricted for a certain time or through a certain method in the relevant statutes, government policies, the business association’s self-compliance regulations, etc.;
4. If normal Game Services cannot be provided due to natural disasters, emergencies, power failure, service facility malfunction, extremely high rate of service usage, etc.; or
5. If it is due to a material business necessity, such as the Company’s split-off, merger, business transfer, business closure, worsening profits of the relevant Game Services, etc.
③ The Company may suspend all services in cases where the services are difficult to continue due to serious business reasons such as discontinuance of business due to business transfer, split-off, merger, etc., expiration of the game provision agreement, significant worsening of service profits, etc. In such cases, the date of suspension, reasons for suspension, compensation conditions, etc. shall be notified on the initial screen of the Game Services or their connected screens or on the website, etc. at least 30 days prior to the date of suspension. Upon the termination of Contents and services acquired freely by Members, there shall be no liability for refunds, damages compensation, etc. regarding flat-rate or limited-time paid items whose period of use has expired and paid Contents whose use has expired or whose period of use has expired in accordance with Article 19, Paragraph 2.
④ The Company shall not be liable for any problems arising from the change or suspension of the services unless there is an intentional act or gross negligence on the part of the Company.

Article 16. Collection of information, etc.
① The company can store and retain chat content between members, and only the company holds this information. The company may allow third parties to access this information only in cases where it is necessary for resolving disputes between members, handling complaints, or maintaining game order in accordance with the law.
② In the event that the Company or a third-party accesses chat information in accordance with paragraph 1, the company shall notify the Member in advance of the reason and scope of the access. However, in cases where it is necessary to access this information for the investigation, processing, confirmation, or remediation of prohibited acts under Article 11, notification may be given afterwards.
③ For smooth and stable operation of the service and improvement of service quality, the Company may collect and utilize information about the Member's device (settings, specifications, operating system, version, etc.), excluding personal information of the Member.
④ For the purpose of improving the service and providing services to members, the Company may request additional information from the Members. Members can either accept or refuse such requests, and if the Company makes such a request, it will notify the Member that they have the right to refuse.

Article 17. Provision of Advertising
① The Company may run advertisements to maintain the services, etc. In addition, limited to cases in which the Member’s prior consent has been acquired, the Company may send various information and for-profit advertising information that the Company deems necessary to the Members through SMS (long SMS), smartphone notifications (push notifications), email, etc.; provided, however, that Members may withdraw their consent at any time if they no longer wish to be sent such information, and the Company shall not send any advertising information if the Member refuses to receive such information.
② The advertisements and/or services provided by other companies may be linked through banners or links within the services provided by the Company.
③ The Company shall not be liable for any losses or damages arising from the Member’s participation in, contact with, or transaction of the products or services being advertised under Paragraph 1 by a third party; provided, however, that this shall not apply in cases where the Company facilitated the occurrence of damages due to willful misconduct or gross negligence or did not take the necessary measures.
④ The Company may request additional information regarding Members for the purpose of improving the services and introducing the services to Members, and Members may accept or refuse such requests.

Article 18. Ownership of Copyrights, etc.
① The copyright and other intellectual property rights of the content within the game service created by the Company belong to the Company.
② Members must not use for profit or allow others to use, by means of reproduction, transmission, editing, publication, performance, distribution, broadcasting, creating derivative works, or other methods, any information obtained through the use of the game services provided by the Company, which are subject to the intellectual property rights of the Company or the provider, without prior consent from the Company or the provider.
③ Members allow the Company to use user-generated content, including communications such as text messages, images, sounds, and all materials and information (hereinafter referred to as "user content"), displayed in the game or uploaded or transmitted through the game application or game service by Members or other users related to the game service, through the following methods and conditions.
1. The Company is allowed to use, edit, modify, and transform the user content (including but not limited to disclosure, reproduction, performance, transmission, distribution, broadcasting, and creating derivative works) without any limitations on the period of use or geographical location.
2. The Company will not sell, rent, or transfer user content for commercial purposes without prior consent from the user who created the content.
④ The Company will not use the user content that is not visible within the game and not integrated into the Game Service (e.g. posts on general bulletin boards) without explicit consent from the user, and the user may delete such user content at any time.
⑤ The Company may delete or refuse to post any content within the service that it deems to violate the prohibitions set forth in Article 11, Paragraph 1 without prior notice to the Member.
⑥ A Member whose legal rights have been infringed due to information posted on a bulletin board or similar platform operated by the Company may request the Company to delete the relevant information or post a rebuttal. In such cases, the Company will promptly take necessary measures and notify the requester accordingly.
⑦ This clause is valid during the Company's operation of the game service and continues to apply even after the Member withdraws from the service.

Article 19. Use of Paid Content
① The Company may provide Members with contents including items. The content provided to the service may be determined by the Member's policy according to the Company's policy, which will be notified to the Member by posting it on the usage of each content service or payment screen.
② The Company can provide the content for free or free of charge.
1. Items can be used within one year from the date of purchase, and items that are not initiated within one year may be destroyed. The package item is viewed as the start of using the package.
2. Among the items disclosed, items that are specified separately can be used during the specified period.
3. Among the items disclosed, paid content (hereinafter referred to as “indefinite content”), which is not displayed as 'permanent', may be used during the use of the game service. If the service is interrupted in accordance with Article 15, paragraph 2, the service will be used as a period of time to suspend the service. If the warranty period is elapsed or the service is terminated, the license may be lost. Additional rates may be incurred if a Member purchases items using a network service in a game or application.
4. The Company can change the functions of existing items according to the change of the game content, the balance maintenance, and the item policy. In this case, if the term is not possible, it is not possible to use paid items that have not passed, compensation for paid items or points of equivalent equivalent to the remaining period of the item purchased.
③ The content paid through paid payment within the service may be used on the device's account information and can be used in the device logged in with that account. However, temporary Members can only be used on the device you downloaded or installed.
④ The content purchased by the Member is divided into oil/free attributes according to the acquisition method. If you have only paid attributes, the order of deduction will be followed by the first -in and injecting method (the method of deducting it in the first order). However, it can be applied differently depending on the situation, in which case it will be announced through the game service or community, the homepage, etc.

Article 20. Restrictions on Service Use for Members
① Members shall not violate the obligations of Members defined in Article 11 of these Terms and Conditions, and the Company shall restrict the use of service or related information (game information, text, photo, video) according to the following classifications according to the degree of violation. Etc.) You can take action such as deletion and back.
1. Restrictions on some authority: Restrictions on certain periods such as chat for a certain period of time
2. Restriction on character use: restrictions on the use of Member characters for a certain period or permanent use
3. Restriction on account use: Restrictions on the use of Member accounts for a certain period of time or permanent use
4. Restrictions on Member Use: Restrictions on the use of game services for a certain period or permanent use of the game service
② If the degree of violation of the restrictions is mild, it can be carried out as a simple warning measure. However, if the warning is more than twice (not the same type), you may be able to take an aggravated action in consideration of the acts that were previously warned.
③ If the degree of violation of the restrictions is great, the Company may take the highest level of measures without a separate warning, and even if it is not directly violated, the game can be restricted to the same item as the violation account if it is confirmed to be associated with the act. .
④ If the limit of use of use in paragraph 1 is justifiable, the Company shall not compensate for damages suffered by Members due to restrictions.
⑤ The Company may suspend the service of the relevant account until the survey is completed.
1. If a legitimate report has been received that the account has been hacked or stolen
2. In case of suspected illegal program users, workplaces, etc.
3. In addition, if a provisional measure is needed for the use of the service due to the above subparagraphs
⑥ After the survey under paragraph 5 is completed, the contents provided through the paid payment shall extend the Membership time of the Member as long as the time stopped, or compensate for a significant content. However, this is not the case if the Member falls under the reason of the paragraph 5 of paragraph 5.

⑦ If the Company is restricting the use, the following matters will be notified in advance. However, if you need to take action urgently, you can notify you afterwards.
1. Reasons for restrictions on use
2. Type and period of restrictions on restrictions
3. How to apply for restrictions on restrictions

Article 21. Procedure for Filing Objections against Service Restrictions
① If a Member wishes to appeal against the Company's restriction on use, the Member must submit a written or electronic application to the Company stating the reason for the appeal within 14 days from the date of notification of the restriction, or by a method equivalent to the above.
② The Company shall respond to the grounds for the appeal in writing, by electronic mail or by an equivalent method within 15 days from the date of receipt of the application for appeal pursuant to paragraph 1. However, if the Company cannot respond within this period, it shall notify the reason for the delay and the expected schedule for the response.
③ If the reason for the appeal is deemed valid, the Company will take appropriate measures accordingly.

Chapter 5 Withdrawal of Subscription, Refund of Overpayment, and Termination of Service Agreement

Article 22. Payment
① In principle, the imposition and payment of purchase prices for Contents shall be in accordance with the policies determined by mobile communication companies and Open Market business operators, etc. In addition, the limits for each payment instrument may be set or adjusted in accordance with the policies set by the Company or Open Market business operators or the policies of the government.
② In cases where the purchase price of Contents is paid in foreign currency, the actual invoice amount may differ from the price indicated in the store, etc. of the services due to exchange rates, commissions, etc.

Article 23. Subscription Cancellations and Refund of Purchase Payment
① Paid Contents provided by the Company to Members shall be divided into Contents for which withdrawal of subscription is possible and Contents for which withdrawal of subscription is restricted. For paid Contents that were directly purchased and for which withdrawal of subscription is possible, the subscription may be withdrawn within 7 days after purchase.
② In any of the following cases, withdrawal of subscription may be restricted, and in such cases, the Company shall take measures in accordance with the relevant laws and regulations.
1. Contents provided free of charge by the Company or a third party such as gifts and events;
2. Contents used immediately upon purchase or applied directly to the Game Services;
3. If, for Contents providing additional benefits or bundled sale Contents, the additional benefits have already been used or a part has been used so that recovery is not possible; or
4. If there is an opening of Contents which can be viewed by opening or for which the utility is determined upon opening.
③ In the case of Contents for which withdrawal of subscription is not possible pursuant to the subparagraphs of Paragraph 2, the Company shall clearly indicate such fact at a location that the Members can readily recognize, and in cases where trial products of the Content in question are provided (temporary use is permitted or offered for experience), or provision thereof is difficult, the Company shall provide information on the Contents and take measures to prevent the Members’ exercise of rights from being hindered. If the Company fails to take such measures, Members may withdraw subscription regardless of the grounds for withdrawal of subscription set forth in the subparagraph of Paragraph 2.
④ Notwithstanding Paragraphs 1 and 2, if the details of the paid Contents that were purchased are different from the details being indicated or advertised or perform differently from the details of the purchase agreement, Members may withdraw subscription within 30 days from the date they became aware of such fact or could have known such fact, and within 3 months from the date the Contents in question become available for use.
⑤ In the event of withdrawal of subscription pursuant to Paragraphs 1 through 4, the Company shall immediately recover the paid Contents of the Member and refund the price within 3 business days. In such cases, if the Company delays the refund, the Company shall pay delay interest calculated by multiplying the delay period by the interest rate prescribed by the Act on the Consumer Protection in Electronic Commerce, Etc. and Article 21-3 of the Enforcement Decree thereof.
⑥ In the event a Member withdraws subscription, the Company may verify the details of the purchase through the Open Market business operator. In addition, the Company may contact the Member through the information provided by the Member in order to confirm the Member’s justifiable reason for withdrawal, and may request additional evidence.
⑦ If a minor makes a payment without the consent of the legal guardian, such minor or legal guardian may cancel the payment; provided, however, that cancellation may be limited in cases where payment for paid services by the minor is within the scope permitted by the legal guardian to be disposed or where the payment is due to the deception of such minor. Whether a party to a Content purchase agreement is a minor shall be determined based on the Device on which the payment was made, payment executor information, the account holder of the payment instrument, etc., and the Company may request the submission of documents that can prove that the minor and legal guardian’s identities in order to confirm whether the cancellation is legitimate.
⑧ In cases where a refund is requested, after verifying the payment details, the Company may request the Member to submit separate documents to confirm their identity, and the Member shall submit the requested documents to the Company by means of fax transmission, etc. In such cases, the refund shall be based on the account of the account holder of the Device; provided, however, that if the legal guardian requests a refund on behalf of the Member because the Member is a minor who cannot confirm their identity or the account of the account holder themselves, additional proof may be requested, and if the legal guardian is confirmed, the refund may be given instead to the legal guardian’s account.
⑨ The Company shall use its best efforts to complete the refund as soon as possible after receiving the documents prescribed in the previous paragraph from the Member.

Article 24. Refund of Overpayments or Erroneous Payments
① In the event of an overpayment or erroneous payment due to the intent or fault of the Company, the Member shall be refunded such payment; provided, however, that in cases where an overpayment or an erroneous payment has occurred due to the intent or fault of the Member, the expenses required for the Company to refund such payment shall be borne by the Member within the reasonable scope.
② Refunds of overpayments or erroneous payments under Paragraph 1 shall be carried out in accordance with the refund policies of each Open Market business operator or the Company in accordance with the operating system of the Device used by the Member; provided, however, that for the Apple App Store, Members must apply for a refund directly to the Apple App Store.
③ Communication charges (communication fees, data fees, etc.) due to the download of the Application or use of network services may be excluded from refunds.
④ Any Contents acquired free of charge by a Member during the use of the service without Payments or provided by the Company through internal or external partnership events, etc. are not refundable.
⑤ In order to handle the refunds of overpayments or erroneous payments, the Company may contact the Member through the information provided by the Member, and may request the necessary information. The Company shall process the refund within 3 business days from the date the Company receives the information necessary for the refund from the Member.

Article 25. Termination of the Contract, etc.
① At any time, if a Member does not wish to use the services, such Member may terminate the service agreement by withdrawing from Membership. All game use information will be deleted in the Game Services from the Member’s withdrawal of Membership, and will not be restorable. The deletion of Applications or the termination of the linking with Partnership Services is not recognized as a termination of the service agreement.
② If there is a material reason why the Company cannot maintain this agreement, such as a Member engaging in an act prohibited by these Terms and Conditions and various policies thereunder, etc., the Company may determine a time and suspend the use of services or terminate the service agreement, and if a large volume of abusive acts, hacking, illegal program use, etc. is repeatedly confirmed in a specific IP band, the use of services in the relevant IP band may be suspended.
③ The Company may, in cases where a Member falls under any of the following subparagraphs, notify the relevant Member through valid means, deprive the Member of Membership and restrict the Member from resubscribing with the same personal information:
1. If all of the personal information registered at the time of Membership registration is false;
2. If the Member uses the services by stealing the name or personal information of another Member;
3. If the Member steals the payment information, etc. of another Member or engages in transactions through improper acts;
4. If the Member uses programs unauthorized by the Company, uses bugs in the system, engages in hacking or causes other damage to the system; or
5. If the Member engages in any of the acts set forth in Article 11, Paragraph 1 of these Terms and Conditions.
④ If the Company terminates or suspends the service agreement in accordance with the provisions of the previous paragraph, the Member may not use the services and Contents, and shall not receive a refund of the purchase price already paid for Contents, data communication fees, monthly fixed service usage fees, etc.

Chapter 6: Compensation for Damages and Indemnification, etc.

Article 26. Compensation for Damages
① If the Company incurs damages due to the violation of these Terms and Conditions by a Member, the Member in violation of these Terms and Conditions shall be liable for the damages incurred by the Company; provided, however, that the Company shall be liable for any portion the Company is at fault for.
② If, due to illegal acts or violations of these Terms and Agreements in the use of the services by a Member, the Company receives claims for damages or objections, including litigation filings, from a third party, such Member shall indemnify the Company at their own liability and expense, and if the Company is not indemnified, such Member shall be liable for compensating the Company for damages incurred thereby; provided, however, that the Company shall be liable for any portion the Company is at fault for.
③ If the Company enters into a partnership agreement with an individual service provider and provides individual services to Members, if damages are caused by reasons attributable to the individual service providers after the Member consents to the terms and conditions of the individual services, the individual service provider shall be liable for such damages.

Article 27. Exemption of Liability
① The Company shall not be held responsible for providing the service in cases where it is impossible to provide the service due to force majeure, exhibition, war, emergency situations, technological defects or equivalent irresistible forces that cannot be resolved with the current technology.
② The Company shall not be responsible for damages incurred due to the maintenance, replacement, regular inspection, construction or other equivalent reasons related to the service equipment. However, this shall not apply if such damages were caused by the Company's intentional or negligent acts.
③ The Company shall not be responsible for any disruption in the use of the service caused by the intentional or negligent acts of the Member. However, this shall not apply if there is an unavoidable or justifiable reason for the Member's actions.
④ The Company shall not be responsible for the reliability, accuracy, or any other aspect of information or data posted by Members or others related to the service, unless there is intentional or serious negligence on the part of the Company.
⑤ The Company is not obligated to intervene in transactions or disputes that arise between Members or between Members and third parties through the service, and shall not be held responsible for any damages resulting from such disputes.
⑥ Some services provided through this service may be provided through services provided by other businesses, and the Company shall not be held responsible for damages resulting from services provided by other businesses, unless there is intentional or serious negligence on the part of the Company.
⑦ The Company shall not be held responsible for damages incurred by Members in connection with the use of free services. However, if the damages are caused by the Company's intentional or gross negligence, the Company shall not be exempt from liability.
⑧ The Company is not responsible for any loss or failure of expected profits that Members may experience or lose by using the service.
⑨ The Company is not responsible for the loss of Members' game experience, grade, item, and game money. However, this is not the case if the Company's intentional or negligence. In addition, the Company can recover the wrongly paid items or exchange them with normal items, depending on the server error.
⑩ The Company is not responsible for any third-party payments that occur due to the Member's failure to manage their mobile device password or the password provided by the open market operator. However, this does not apply in cases of the Company's intentional or negligent conduct.
⑪ The Company is not responsible for any inability to use all or part of the contents or functions due to the Member's change of PC components/software, change of mobile device, change of mobile device number, change of operating system (OS) version, overseas roaming, or change of telecommunication carrier.
⑫ If a Member deletes content or account information provided by the Company, the Company is not responsible for it. However, if it is due to the Company's intentional or negligent conduct, this is not the case.
⑬ The Company is not responsible for any damage caused by temporary Members using the service. However, this is not the case if it is due to the Company's intentional or negligent conduct.

Article 28. Notification to Members
① When the Company notifies Members, it can be done through the Member's email address, electronic memo, in-game messaging system, text message (LMS/SMS/MMS), or the initial screen of the game service.
② If the Company needs to notify all Members, it can exceed the provisions of the first clause by posting a notice on the in-game bulletin board or presenting a pop-up window for more than 7 days.

Article 29. Jurisdiction and Governing Laws
These Terms and Conditions are regulated and interpreted in accordance with the laws of the Republic of Korean. If a lawsuit is filed by a dispute between the Company and the Member, the court shall be the court in accordance with the procedure prescribed by the law.

Article 30. Grievances and Dispute Resolution for Members
① The Company will guide you to the game service or its connection screen to present a Member's opinion or dissatisfaction in consideration of the Members' convenience. The Company staffs dedicated personnel to deal with these Members' opinions and complaints. The operating hours of the customer center operated by the Company are as follows.

1. Operating hours: 09:00 ~ 18:00(KST)
2. Operating days: Monday to Friday (excluding Saturdays, Sundays and holidays)

② If the opinions or complaints raised by Members are objectively recognized as valid, the Company will handle them promptly within a reasonable period. However, if it takes a long time to process, the Company will notify Members of the reason for the delay and the processing schedule through a notice within the game service or according to the provisions of Article 28, Paragraph 1.
③ In the event of a dispute between the Company and a Member that is resolved by a third-party dispute resolution organization, the Company may sincerely demonstrate the measures taken against the Member, and comply with the resolution of the dispute resolution organization.